Madison’s one-stop guide to the top plumbing supply stores.
Whether you’re a professional plumber tackling major projects or a DIY enthusiast fixing a leaky faucet, finding a reliable plumbing supply store in Madison can be a challenge. To save time, we’ve put together a list where to find high-quality supplies, knowledgeable staff, competitive prices, tools, fixtures and expert advice. These stores have everything you need to get the job done right. Let’s dive in.
Ace Hardware Center
9.6/10 (309 reviews)
Website | Directions | +1 608-257-1630
Remarkable expertiseCommunity-centric spiritUnmatched versatility
Ace Hardware Center on Williamson Street subtly captures the charm of a bygone era while catering to modern needs with precision and care. This family-owned gem is well-stocked, housing an impressive array of products within its cozy footprint, from individual screws to plumbing parts crucial for century-old homes in the area. Knowledgeable staff demonstrate remarkable expertise, readily providing practical solutions to engine repair queries or suggesting environmentally friendly alternatives when necessary, such as reusing packing materials. Key services extend beyond the basic retail transaction; the team transforms overwhelming tasks—like lock installations and lamp repairs—into seamless experiences, all serviced with the warmth reminiscent of community-centric businesses. The addition of a coffee blend offered by the store further celebrates its community spirit. Even the challenges of navigating a tightly packed store become an opportunity for personal interaction, where every visit promises discovery, whether it’s a gardening tool retrieved from the basement or expert advice on antique loom maintenance. Such experiences have positioned Ace Hardware as more than just a store, but a staple for both local enthusiasts and anyone fortunate enough to wander through its doors.
Quality Hardware Co. Inc.
9.6/10 (107 reviews)
Website | Directions | +1 608-256-8106
Family-owned gemVast selectionExceptional service
Quality Hardware Co. Inc. stands out as a cornerstone in the Madison community, embodying the quintessential family-owned business ethos. The Novotney family, running the store for three generations, offers unparalleled customer service that makes visitors feel both welcomed and well-served. This small but mighty store is commendable for having a surprisingly vast selection of products, from common household items to niche, hard-to-find parts. They often go the extra mile by ordering items if they’re not immediately available. Their prices are competitive, often aligning with or undercutting larger chain stores, yet the personal touch they provide is something big-box retailers struggle to match. From detailed advice on various projects to problem-solving on the spot, the staff’s expertise and genuine eagerness to assist are palpable. Shane and Skylar, among others, are known to provide thoughtful, clear guidance, and the team’s dedication to COVID safety measures, like the swift installation of plexiglass, is a testament to their commitment to both customers and community. Whether you’re a DIY novice or a seasoned home improvement enthusiast, Quality Hardware is a reliable partner, promising assistance and a friendly atmosphere. The convenience of a well-organized, clean space and the extra charm of sometimes meeting the store’s dog may mean longer trips for some, but the journey is worth the unique experience Quality Hardware offers.
Niemann Ace Hardware-Lakeside
9.2/10 (121 reviews)
Website | Directions | +1 608-839-7060
Exceptional ServiceConvenient LocationKnowledgeable Staff
Niemann Ace Hardware-Lakeside serves as a hallmark of customer engagement, delivering exceptional service with a personal touch. Nested conveniently, this store offers an impressive array of tools, household items, and gardening supplies, ensuring customers find exactly what they need. A standout feature is the consistently knowledgeable staff who go above and beyond to assist, whether it’s helping craft a new shadow box or demonstrating the finer points of using a fishing pole. Free delivery and set-up services for rewards members underscore their commitment to customer satisfaction. Efficient key cutting and prompt service mark the store as a reliable neighborhood hub for DIY enthusiasts. While minor hiccups with online inventory accuracy exist, the staff’s patience and dedication often compensate, reflecting a service culture that values problem-solving. Despite occasional lapses in weekend customer service, the efforts of individuals like the compassionate manager often redefine the shopping experience. The store’s inclusivity, especially for wheelchair users, further enhances its appeal. Although price discrepancies compared to major retailers are noted, the convenience, combined with staff expertise, frequently outweighs cost concerns. Ace’s community presence is lamented by some, met with dismay over potential closures—a testament to its local significance. Ultimately, Niemann Ace Hardware-Lakeside continues to thrive as a cherished community asset where customer care and operational excellence intersect seamlessly.
Isthmus Hardware
9.2/10 (47 reviews)
Website | Directions | +1 608-286-1505
Expert staffPrime locationWide selection
Isthmus Hardware stands out as a trusted cornerstone in downtown Madison, offering a valuable blend of convenience and expertise. Its prime location, just a stone’s throw from UW Madison, makes it a go-to for students, locals, and busy city dwellers alike. The store’s broad inventory embodies a rare and impressive selection, from everyday hardware essentials like bolts and screws to harder-to-find items such as stovetop drip pans and potting soil. This thoughtfully curated selection is matched by the staff’s notable expertise and hands-on assistance, whether it’s guiding you through a complex DIY project or simply suggesting the best extension cord for safety. When entering Isthmus Hardware, you’re greeted with knowledgeable advice and a neighborly atmosphere that encourages you to embark on new projects, big or small. Pets are welcome here, adding to the store’s communal, friendly vibe. In a city setting, Isthmus Hardware offers the rare charm and personal touch of a small-town store, ensuring a pleasant and efficient shopping experience with ample parking access. The presence of standout employees like Greg, Jason, Ian, and John only enhances this reputation, consistently demonstrating unparalleled service and dedication to customer needs. Isthmus Hardware clearly transcends its role as just a local store, becoming an indispensable part of the community.
North Side Ace Hardware
9/10 (97 reviews)
Website | Directions | +1 608-241-1541
Exceptional ServiceDiverse InventoryCommunity Hub
Nestled comfortably in its community, North Side Ace Hardware offers more than just hardware essentials; it’s a hub of exceptional service in the familiar wrapping of a neighborhood store. The staff exudes a level of attentiveness that turns mundane errands into personal experiences, as they guide each customer to exactly what they need and sometimes even put those items to use. The rental department emerges as a local hero, swooping in with solutions when projects threaten to stall. With a diverse inventory ranging from basic tools to kitchen knife sharpening and grill assembly, this Ace is equipped for both routine fixes and unexpected jobs. Owner Tom’s friendly demeanor enhances the inviting atmosphere, reinforcing a family-like shopping experience that feels increasingly rare. However, the store is not without its hiccups; service consistency and handling of specific requests like key cutting and special order processing require attention. Price points may invite comparison with larger chains, yet many find value in supporting a community staple that’s willing to go the extra mile, whether delivering bulky purchases or fashioning an impromptu repair right on site. It’s this delightful mix of service depth and approachable warmth that elevates North Side Ace Hardware above being merely a store; it feels like an old friend in the neighborhood, always ready to lend a helping hand.
Dorn Ace Hardware
9/10 (204 reviews)
Website | Directions | +1 608-274-2511
Genuine serviceExpert solutionsCommunity commitment
At Dorn Ace Hardware, stepping through the door feels like entering a realm where both nostalgia and practicality harmonize. This Madison icon exemplifies how thoughtful service and expertise can foster unwavering loyalty from local customers. Each encounter with the knowledgeable staff offers not just a transaction, but an opportunity to delve into a treasure trove of specialized hardware, often hard to find in sprawling, impersonal big-box stores. Whether you’re hunting for a rare fitting for a vintage doorknob or snatching a single screw from a discreet aisle filled with drawers of organized chaos, the store’s intentional layout facilitates easy navigation. The down-to-earth atmosphere is reflected in the commendable respect for patrons through unsolicited gestures like door holding and attentive assistance, embodying a commitment that goes beyond mere courtesy. Their extensive inventory serves both casual DIYers and seasoned craftsmen, with every visit yielding the thrill of discovery and solving those pesky home repair mysteries. The unwavering dedication to maintaining a neighborhood store’s essence amid competition and transformation speaks volumes. Their perseverance isn’t just about staying in business—it’s about staying true to the spirit of community they cultivate. Here, genuine conversation and assistance make more frequent visits highly anticipated, reaffirming Dorn Ace Hardware as not just another stop, but an experience.
Hot Water Products
9/10 (11 reviews)
Website | Directions | +1 608-838-1003
Exceptional serviceRapid responseProfessional expertise
Hot Water Products stands out in the plumbing supply industry for its exceptional service and contractor support, drawing praise for its seamless handling of complex situations. Known for rapid and effective communication, the team, led by professionals like Scott, ensures that customers receive prompt assistance even during the most inconvenient times. Their expertise in hydronic heating systems and commercial water heater parts makes them a reliable choice for both large installations and household needs. The staff demonstrates a rare level of empathy and professionalism, going above and beyond to resolve issues swiftly. They have a knack for making potentially stressful scenarios surprisingly smooth for their clients. With their commitment to quality, they manage to quickly secure warranties and replacements, significantly reducing downtime for their customers. Moreover, Hot Water Products showcases a dedication to well-informed service calls, prioritizing transparency in every interaction. This approach fosters a strong trust between customers and the company, making them a preferred choice among many. Alongside their reliable service, the company is lauded for its fast delivery and willingness to accommodate urgent requests. The team’s friendly disposition adds an inviting touch to the expertise they offer, marking Hot Water Products as a cornerstone in the plumbing industry.