Indianapolis’ one-stop guide to the top plumbing supply stores.
Whether you’re a professional plumber tackling major projects or a DIY enthusiast fixing a leaky faucet, finding a reliable plumbing supply store in Indianapolis can be a challenge. To save time, we’ve put together a list where to find high-quality supplies, knowledgeable staff, competitive prices, tools, fixtures and expert advice. These stores have everything you need to get the job done right. Let’s dive in.
Winthrop Supply Co.
9.8/10 (77 reviews)
Website | Directions | +1 317-926-5367
Expert guidanceExtensive inventoryCourteous service
Winthrop Supply Co. stands out as a plumbing supply store that combines expertise with approachability. Visitors are greeted by staff who possess deep knowledge and ensure that every customer, from seasoned professionals to novice do-it-yourselfers, is guided to find the right solution. This local staple showcases an extensive inventory, including brands like Rheem and Zoeller, ensuring that both common and hard-to-find parts are readily available. Despite the lack of a flashy presentation, Winthrop focuses on genuine, thoughtful interactions, often providing advice and even offering complimentary parts when necessary. The pleasant atmosphere is underscored by the absence of pretentiousness; questions are met with enthusiasm and respect, rather than condescension. Though parking can be a bit challenging during peak hours, the reward is fast and efficient service, often unmatched by bigger retailers. With prices that rival, or even beat, larger competitors, Winthrop remains both cost-effective and reliable. Visiting this establishment feels more like dealing with a small-town business that upholds big-city standards, where the staff’s happiness in their work translates to outstanding customer service. Despite minor hiccups, such as the discontinuation of morning snacks, the dedication to customer satisfaction speaks volumes, making it a trusted go-to for many in the Indianapolis area.
KOHLER Signature Store by Crescent Supply
9.8/10 (40 reviews)
Website | Directions | +1 317-854-5999
Expert GuidancePersonalized ServiceExtensive Selection
The KOHLER Signature Store by Crescent Supply stands out as an exemplary hub for those delving into bathroom and kitchen remodels. This store is more than just a venue for high-quality KOHLER fixtures; it epitomizes customer-centric service, offering a personalized experience that leaves a lasting impression. With a team of seasoned experts, like Donnie Briggs, whose two-decade career brings invaluable insight, customers navigate the design and decision-making processes with ease. This support extends beyond traditional sales service; the Kohler team engages thoroughly, ensuring every detail, from design consulting to delivery, is finely tuned. Professionals, such as Josh Koontz and Mary, infuse the store with a blend of knowledge and proactive communication, ensuring even the most intricate issues are tackled promptly. The store’s approach to customer satisfaction is evidenced by their dedication to transparency and precision, notably when coordinating with contractors like Mark Groce for seamless installations. Despite occasional logistical challenges, including delays, it is their unwavering commitment that resonates with patrons. With offerings that cater to both immediate needs and expansive remodels, this store provides both products and advice to satisfy distinct and dynamic project demands. A testament to its service excellence, many customers not only find their remodeling needs met but also feel compelled to return for future projects, further cementing the store’s reputation as a go-to solution for KOHLER products and expert guidance.
Winsupply of Indianapolis
9.6/10 (67 reviews)
Website | Directions | +1 317-273-6365
Expert assistanceWide selectionExceptional service
Nestled in the heart of Indianapolis, Winsupply emerges as a cornerstone in the plumbing supply landscape, marked by a rare combination of expertise, accessibility, and heartwarming service. The store stands out with its team of seasoned professionals who don’t just sell items but embody a deep-rooted commitment to guiding their clientele through every inquiry or challenge. It’s not just about transactions here; there’s a familial atmosphere that instantly feels welcoming. Access to leading brands like Rigid and Milwaukee ensures a great selection, meeting both simple and complex needs. Whether you’re a seasoned contractor or a DIY enthusiast, Winsupply’s approach to customer service makes each visit worthwhile. They boast not only competitive prices but also a level of flexibility and problem-solving that involves going above and beyond, ensuring customers leave satisfied, every time. Winsupply’s community-minded approach is evident in moments like offering a replacement on defective products or lending a helping hand when time-sensitive repairs are needed. The store delivers more than just products; it offers peace of mind, making it an indispensable resource for plumbing essentials in the Indianapolis area. With staff, including the notable Rich and Andy, showcasing a sense of humor and genuine interest in customer satisfaction, Winsupply remains a standout for integrity and expertise.
HD Supply Facilities Maintenance
9.6/10 (73 reviews)
Website | Directions | +1 800-431-3000
Stellar delivery serviceConsistent professionalismCustomer-focused drivers
At HD Supply Facilities Maintenance, reliable and personable delivery service stands out as a hallmark of their operations, highlighted by the exemplary performances of drivers like Cliff, Lee Warren, and their colleagues. With an unwavering commitment to customer satisfaction, Cliff not only ensures timely deliveries but manages to spread positivity with his ever-present smile and attentive service. His ability to adapt to scheduling conflicts with grace is often lauded, making him a valued asset. Lee Warren, known for his punctuality and professionalism, mirrors this dedication to quality service, delivering supplies with care and maintaining a friendly demeanor that earns appreciation from many customers. Robert and Grant also share this ethos, understanding customer needs and adhering to preferred delivery hours, enhancing the convenience factor for business partners. While occasional issues like changing delivery days and the rare arrival of damaged items are noted, the overall service level remains commendable, marked by courteous interactions and efficient logistics. These drivers’ consistent excellence reflects the company’s broader commitment to supporting its partners, ensuring a seamless supply chain experience that many in the industry find indispensable.
Economy Plumbing Supply Company
9.4/10 (83 reviews)
Website | Directions | +1 317-672-0698
Knowledgeable staffHigh-quality fixturesEfficient service
At Economy Plumbing Supply Company, each visit offers more than just an acquisition of necessary plumbing parts. The knowledgeable team, with decades of experience, turns what could be a daunting errand into a seamless experience. Expert staff like Mary and Charlie are known to provide attentive service, drawing on years of expertise to assist customers with specific needs, from routine repairs to major renovations. The showroom, available by appointment, showcases a curated selection of high-quality fixtures and fittings, impressively suited for those with precise project requirements. Competitive pricing on large purchases underscores their commitment to value without compromising on quality. This attention to detail becomes especially evident during crises, where staff members, known for their proactive communication, coordinate logistics to prevent major delays. For DIY enthusiasts and professional plumbers alike, Economy Plumbing provides an access point to an array of parts and insights that surpass big-box offerings in specificity and service. The store’s layout allows for quick access to needed items without the hassle of navigating massive aisles, making it a preferred choice for those in search of efficiency and expertise. Despite occasional service hiccups, the reliability demonstrated in the bulk of customer interactions supports the store’s reputation as a go-to for plumbing solutions in the region.
Ferguson Plumbing Supply
9.4/10 (27 reviews)
Website | Directions | +1 317-612-0079
Exceptional ServiceKnowledgeable StaffGreat Inventory
Ferguson Plumbing Supply stands out with its exceptional customer service and knowledgeable staff, creating a reliable and supportive atmosphere for both seasoned contractors and casual shoppers. Whether it’s helping with urgent projects or sourcing elusive parts, their team goes above and beyond to address immediate needs. Their commitment extends beyond mere transactions, emphasizing a personalized follow-up to ensure customer satisfaction. The store maintains a well-lit and safe environment, providing an added layer of reassurance for patrons who might find themselves in need of a quick parking lot fix. Ferguson employees display an impressive willingness to assist, even after hours, highlighting their dedication to solving customer problems efficiently. The store is lauded for normally having the necessary inventory readily available, saving time and hassle. On occasions when items aren’t in stock, their staff won’t hesitate to guide customers toward alternative solutions, even if that means suggesting competitors. Undoubtedly, the combination of reliability, resourcefulness, and a customer-focused approach establishes Ferguson Plumbing Supply as an indispensable resource in the plumbing supplies sphere.
Economy Plumbing Supply Company
9.2/10 (38 reviews)
Website | Directions | +1 317-672-0699
Expert guidanceExtensive inventoryPersonalized service
The Economy Plumbing Supply Company stands out for its expertise and responsive service. Customers consistently find knowledgeable staff ready to guide and advise on both straightforward and complex plumbing needs. The team, including standout employees like Brian, Carl, Ron, Dave, and Jennifer, brings dedication and professional insight that helps customers navigate plumbing challenges with ease. The consistent feedback highlights the store’s commitment to having necessary parts in stock, whether it’s a specialized water heater or unique components for a master bath project. For plumbing supplies, many find it daunting to rely on big-box retailers; Economy Plumbing offers a refreshing alternative. Their prices may be higher than chain retailers, but the value derived from the quality of products and the personalized service often justifies the cost. Customers appreciate not just the extensive part availability but also the willingness of staff to help with everything from unloading trucks to placing special orders. Staff members are noted for being polite and taking the time to ensure customers understand their purchases and options. Whether you’re a seasoned plumber or a homeowner embarking on a DIY project, Economy Plumbing Supply Company’s blend of product knowledge and commitment to service makes it a go-to destination for plumbing solutions.
Lee Supply (No Sales) Corporate Office
9/10 (10 reviews)
Website | Directions | +1 317-290-2500
Incredible serviceDiverse offeringsStellar personnel
Nestled in Indiana, Lee Supply (No Sales) Corporate Office stands out as a beacon for all plumbing needs, catering to both small-scale residential projects and extensive commercial or industrial undertakings. The south side location, led by Don Prout, exemplifies how dedicated management can drive customer satisfaction. Don ensures the seamless fulfillment of needs every visit, reinforcing the reliability that Lee Supply is known for. Their plumbing showroom, an exciting space that’s currently expanding, musters a robust assortment of products that capture the interest of both contractors and homeowners alike. Overseeing a dynamic team, standout employee Brandon Payne exemplifies the professionalism and assistance expected at Lee Supply, making sure that customer inquiries are met with efficient solutions. Descriptions of helpfulness, promptness, and project support underline their ability to handle a myriad of tasks, proving that Lee Supply is not just a store; it’s a dependable partner in the plumbing realm. Despite an occasional critique regarding employee demeanor, the overarching sentiment highlights Lee Supply’s competence and trustworthiness, forging longstanding relationships.