Des Moines’ one-stop guide to the top plumbing supply stores.
Whether you’re a professional plumber tackling major projects or a DIY enthusiast fixing a leaky faucet, finding a reliable plumbing supply store in Des Moines can be a challenge. To save time, we’ve put together a list where to find high-quality supplies, knowledgeable staff, competitive prices, tools, fixtures and expert advice. These stores have everything you need to get the job done right. Let’s dive in.
American Plumbing
9.8/10 (59 reviews)
Website | Directions | +1 515-244-6749
Expert AdviceVintage InventoryUnique Solutions
American Plumbing stands out as a haven for plumbing enthusiasts and homeowners alike, blending a unique inventory with a wealth of knowledge rarely found in today’s market. Located in or near the East Village, its charm goes beyond the standard experience at big box stores. The store’s knowledgeable owner, Dave, has built a reputation for understanding clients’ needs almost instantaneously, often solving issues simply by seeing a part or a picture. This intuitive service is complemented by a remarkable inventory, whether it’s hard-to-find shower cartridges or vintage sinks, toilets, and clawfoot tub faucets. American Plumbing’s approach is decidedly “old school smart,” offering swift solutions without relying heavily on computers. The staff’s ability to walk customers through installations further adds to the value, saving many from costly plumbing bills. A visit also often turns into a treasure hunt through their collection of unique, one-of-a-kind items, from colored toilets to vintage parts, making each trip not just a shopping task but a curious exploration. Despite the challenge of a no-refund policy, the store works diligently to offer alternatives, like exchanges and timely repairs, ensuring clients leave satisfied. The personal touch and genuine care offer a level of service that brings customers back time and time again, embodying the timeless essence of quality customer relations.
Plumb Supply Company
9.4/10 (28 reviews)
Website | Directions | +1 515-262-9511
Knowledgeable staffReliable inventoryEfficient logistics
Plumb Supply Company stands as a stalwart in the plumbing industry, drawing attention for its consistently reliable inventory and knowledgeable staff. The atmosphere is welcoming, where customers, irrespective of their expertise level, can find solutions without feeling overwhelmed or belittled. The company’s knack for customer service shines through with an adept team ready to provide intelligent, usable assistance for any project, from residential plumbing needs to complex industrial requirements. Location logistics for delivery drivers are finely tuned, with clear directions and amenities like overnight parking easing the process significantly. The well-organized docks and efficient unloading reflect their understanding of operational demands. Even during early morning hours, the commitment to professionalism is evident as they handle appointments with precision. Yet, their approach to bill management showcases a less flexible side, perhaps overshadowing the otherwise outstanding service. On the practical side, individuals like Joel stand out for ensuring customers walk away with exactly what they need, gaining trust through knowledgeable insights and genuine assistance. Consistency marks Plumb Supply as a go-to destination, continually meeting expectations with the promise of always having necessary items in stock. While room for growth in customer relations on financial matters exists, their operational strengths and skilled team make them a distinguished choice amongst plumbing supply chains.
Municipal Supply, Inc.
9.4/10 (11 reviews)
Website | Directions | +1 515-262-1300
Knowledgeable StaffFamily-RunUnique Atmosphere
Municipal Supply, Inc. stands out as a family-run business where knowledgeable staff offer a welcoming environment to those who walk through the doors. The team is informal yet very familiar with the needs of professionals and homeowners alike, ready to assist anyone in navigating their extensive inventory. Customers can find a broad range of plumbing supplies, and employees, particularly Joe, ensure visitors leave with exactly the right tools and equipment. A quirky aspect of this shop is the peanuts-in-the-shell tradition, adding a rustic charm to the entire experience. Rather than a conventional business setting, Municipal Supply offers a more personable and engaging shopping experience where the smells of pipes and hardware mingle with the fun of cracking peanuts.
Grainger Industrial Supply
9/10 (26 reviews)
Website | Directions | +1 800-472-4643
Knowledgeable staffFast serviceProduct availability
Grainger Industrial Supply stands out for its quick service and knowledgeable staff. Its ability to provide hard-to-find items to homeowners without requiring wholesale or contractor licenses sets it apart from many competitors. Customers appreciate the seamless order process, whether purchasing online or in-store, and the convenience of swift pick-up times. Grainger’s team is consistently lauded for professionalism and the willingness to assist, whether it involves helping load purchases into vehicles or offering expert advice on specific parts. The store’s ability to keep essential items such as furnace motors in stock is a big draw, ensuring that customers can find what they need exactly when they need it. Visitors frequently mention how intuitive it is to get information directly from helpful salespersons, with answers readily available on screen when needed. Although pricing is competitive within the industry, Grainger adds significant value through exceptional customer interactions, enhancing the shopping experience beyond mere transactions. While some issues with product availability and support responses may arise, the vast majority of visits seem marked by positive experiences. This commitment to serving individual needs, along with a well-structured pickup service, underlines the store’s dedication to customer satisfaction.